1. From Billing, select Process accrual dues> Enter and edit credit memos to open the Enter and edit credit memos window.
2. Click Find or Open.
3. Enter the transaction number and press Enter.
iMIS verifies that the transaction number is the correct type based on whether Trans.SOURCE_SYSTEM is equal to DUES and Trans.JOURNAL_TYPE is equal to CM. If the transaction number is not correct, a message is displayed informing you that the transaction could not be located.
Note: Accrual dues credit memos must be processed on the Billing Enter and edit credit memos window. If you attempt to process an accrual dues credit memo from the AR Enter and edit credit memos window, a message is displayed at the bottom of the window. See To process an accrual dues credit memo for details.
To find an accrual dues credit memo using a transaction date
1. From Billing, select Process accrual dues> Enter and edit credit memos to open the Enter and edit credit memos window.
2. Click Find or Open.
3. Tab to the Date field and enter a valid date, for example, 04152001, and press Enter.
iMIS builds a list of potential matches, looking for a match with that date and of the correct type (Trans.SOURCE_SYSTEM is equal to DUES and Trans.JOURNAL_TYPE is equal to CM). If no transactions are found, a message is displayed informing you that no transactions match your criteria.
The most recent transaction to meet the criteria is displayed. If there is more than one transaction that meets the criteria, the most recent transaction is displayed and the Left arrow is activated. After viewing the previous transaction, the Right arrow is activated, allowing you to scroll through all transactions based on the date entered (Trans.SOURCE_SYSTEM equal to DUES and Trans.JOURNAL_TYPE equal to CM).
Note: Accrual dues credit memos must be processed on the Billing Enter and edit credit memos window. If you attempt to process an accrual dues credit memo from the AR Enter and edit credit memos window, a message is displayed at the bottom of the window. See To process an accrual dues credit memo for details.
To find an accrual dues credit memo using the customer ID
1. From Billing, select Process accrual dues> Enter and edit credit memos to open the Enter and edit credit memos window.
2. Click Find or Open.
3. Tab to the ID field, enter a valid ID, and press Enter.
iMIS will build a list of potential matches, looking for a match with that ID and of the correct type (Trans.SOURCE_SYSTEM is equal to DUES and Trans.JOURNAL_TYPE is equal to CM). If the ID is not correct, a message is displayed informing you the transaction could not be located.
The most recent transaction to meet the criteria is displayed. If there is more than one transaction that meets the criteria, the most recent transaction is displayed and the Left arrow is activated. After you have viewed the previous transaction, the Right arrow is activated, allowing you to scroll through all valid transactions (Trans.SOURCE_SYSTEM equal to DUES and Trans.JOURNAL_TYPE equal to CM) based on the date entered.
Note: Accrual dues credit memos must be processed on the Billing Enter and edit credit memos window. If you attempt to process an accrual dues credit memo from the AR Enter and edit credit memos window, an error displays at the bottom of the window. See To process an accrual dues credit memo for details.
If more than one Find criteria is entered, iMIS will search on the following:
■ Transaction number first, if populated, and ignore the other search criteria.
■ Date second, if populated, and ignore the ID.
■ ID third, if both Transaction and Date are blank.
To edit an accrual dues credit memo with Batch Control enabled
You can edit an accrual dues credit memo only if it has not been exported through a General Ledger interface. After this occurs, Trans.POSTED is equal to 4, and you will not be able to edit the credit memo.
1. From Billing, select Process accrual dues> Enter and edit credit memos to open the Enter and edit credit memos window.
2. Find an accrual dues credit memo.
3. Click Edit.
Note: If a batch is not selected, iMIS will ensure that the batch containing the credit memo is still in an open state and then open the Batch window.
If a batch is selected, but is not the batch containing the credit memo, a message is displayed asking you to confirm loading a batch other than the one selected. Click No to cancel the edit or click Yes to proceed. Before changing the batch, iMIS will ensure that the batch is still in an open state. If the batch is not open, a message is displayed informing you that the batch is not open and cannot be edited.
4. Tab to the Amt Adj field to edit the amount.
5. Click Save.
To cancel an accrual dues credit memo with Batch Control enabled
You can cancel an accrual dues credit memo only if it has not been exported through a General Ledger interface. After this occurs and the Trans.POSTED_FLAG is equal to four, you will not be able to edit the credit memo.
1. From Billing, select Process accrual dues> Enter and edit credit memos to open the Enter and edit credit memos window.
2. Find an Accrual Dues credit memo.
3. Click Delete.
□ If a batch is not selected, iMIS will ensure that the batch containing the credit memo is still in an open state, open the Batch window, and ask you to confirm the deletion. Click Yes to delete the transaction or click No to cancel the deletion.
□ If a batch is selected, but is not the batch containing the credit memo, a message is displayed asking you to confirm loading a batch other than the one selected. Click Yes to proceed. Before changing the batch, iMIS will ensure that the batch is in an open state. If the batch is open, a message is displayed asking you to confirm the deletion. Click No to cancel the delete or click Yes to delete the transaction. If the batch is not open, a message is displayed informing you that the batch is not open and cannot be edited.